What Triggers a Reward?

There are two ways to trigger a reward after a person refers a friend. You can configure this in the  Reward Editor from within your account.

1. Signup Event

In this scenario, rewards are earned when the friend signs up. This is the easiest method, as the rewards will automatically be issued after you successfully trigger a referral.

Examples:

  • Google's "receive up to $30 for every person you refer that signs up to G Suite"
  • Dropbox's "for every friend you refer, you’ll both receive an extra 250MB in cloud storage."

For a complete walk-through, see our guide How to Create a Referral Program like Dropbox.

2. Custom Event

In this scenario, rewards are earned when the friend completes a goal-based action at some point after signing up. This method requires the use of our API in order to record that the person has performed the custom event. For more information, see our guide on How to Trigger Rewards with a Custom Event.

Examples:

  • AirBnB's "send a friend $40 in Airbnb credit. You’ll get $20 when they travel and $75 when they host"
  • Uber's "for every friend you refer who takes their first ride with us, we'll give you both a free ride up to $20."

For a complete walk-through, see our guide How to Create a Referral Program like AirBnB.

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