Why am I getting a "Service Unavailable (1002)" error?

If you're making too many requests in a row, like logging in with incorrect credentials (e.g. mistyped password) among other things, our fraud prevention can temporarily block you. If this happens, you will need to wait a few minutes and try again.

If you suspect that you might be entering a wrong or old invalid password, you can request for a password reset following the steps here: How to Reset a Forgotten Password

If you're unsure if you're using the correct email address to login, especially when you're not receiving the email for your password reset request, please contact us.

Still need help? How can we help? How can we help?