Cancel Your Prefinery Subscription

We're sorry to see you go! Only a teammate with  Full access or Billing access can cancel or change your paid subscription. 

Once you cancel, you won't be charged again, and you may lose some features, including access to any Users over your free plan's limits. So, make sure to export your data if needed before canceling or downgrading your subscription.

Cancel Your Subscription

1

Click the  Settings icon in the top-right hand corner of Prefinery, then select the Billing option from the dropdown menu.

Billing area

2

Click the red Cancel button.

3

Confirm your cancellation by clicking OK on the popup that communicates when the cancellation will take effect.

4

Your subscription will automatically terminate at the end of your billing cycle.

If you're on the Business plan, you may be billed for past overage after you have cancelled your subscription.

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