Two-Factor Authentication (2FA)
What is two-factor authentication?
Two-factor authentication (also called 2FA) adds an extra layer of security to your Prefinery account by requiring access to your phone or mobile device, in addition to your password. Only using a password to protect your account is still susceptible to security threats because it only represents a single piece of information someone needs to acquire.
By using 2FA, anyone who wanted to access your account would need both your password and an access code generated on your phone or mobile device. This means that even if someone stole your password, they would be unable to access your account without your mobile device.
We highly recommend you to enable two-factor authentication on your Prefinery account.
How do I generate an access code on my mobile device?
To use 2FA, you will need to download and install an authenticator app on your phone or mobile device.
We recommend the following apps:
Once you've installed an authentication app, follow the setup instructions below to add your Prefinery account.
After you set up Prefinery with your authentication app, it will generate an access code that you will need to enter when you log into your Prefinery account. This code is time-based and will automatically expire every 30-seconds.
How do I set up two-factor authentication?
Step 1: Get the App
Download and install an authentication app like Google Authenticator ( iOS or Android) or Authy (for iOS or Android).
Step 2: Enable Two-Factor Authentication in Prefinery
Log into your Prefinery account and follow the Settings → Your Settings menu and click on the Password & Security link in the left menu.
Once on your Password page, click the "Enable 2FA" button at the top of the page to begin the setup. Here's a handy link to take you directly to the 2FA Setup Page.
Step 3: Scan the Barcode
Using the authentication app on your mobile device, tap the "+" icon in your authenticator app and scan the barcode displayed on screen using your device's camera.
Step 4: Enter Your Verification Code
Once you scan the barcode, enter the 6-digit verification code generated by the app and click the Verify Code and Activate button.
I've lost my phone or authentication device. How do I access my account?
If you lose your phone or mobile device that you used to authenticate your Prefinery account, you will need to contact us so that we may verify your identity.
How can I disable two-factor authentication?
If you no longer wish to have two-factor authentication protecting your Prefinery account, you can turn it off by following these steps:
- Follow the Settings → Your Settings menu and click on the Password link in the left menu. Here's a quick link to your Password & Security page.
- Click the "Disable 2FA" button.
- Enter your 2FA authentication code from your authentication app when asked.
Two-factor authentication will now be disabled for your Prefinery account.
Can I change my two-factor authentication device or app?
If you would like to change the authentication app you use, or you would like to use a different device, you can change your two-factor authentication by following these steps:
- Follow the Settings → Your Settings menu and click on the Password & Security link in the left menu. Here's a quick link to your Password & Security page.
- Click the "Disable 2FA" button.
- Enter your 2FA authentication code from you authentication app when asked.
- Two-factor authentication for your account will now be disabled.
- Click the "Enable 2FA" button to setup two-factor authentication with your new device or app.
- Using the authentication app on your mobile device, tap the "+" icon in your authenticator app and scan the barcode displayed on screen using your device's camera.
- Once you scan the barcode, enter the 6-digit verification code generated by the app and click the Verify Code and Activate button.
Your new app or device will be configured with two-factor authentication for Prefinery.