Prefinery Statuses Explained
Statuses for Pre-launch Campaigns
Imported | You have imported this user. |
Unconfirmed | This status only exists if you have enabled Double Opt-in Confirmation for your project. If so, this status reflects that this user has applied for access, but has not yet clicked the opt-in confirmation link sent via email. |
Applied | This user has applied for access. If you have enabled Double Opt-in Confirmation for your project, this status reflects that this user has opted in. |
Rejected | You have rejected this user's application for access. |
Invited | You have approved this user's application and invited them to participate. |
Active | This user is actively participating. Note: Activate a user to automatically move them to this status. |
Idle | This user has not been seen recently. Note: A user will automatically move to the Idle status if they have not checked in within the number of days you have specified as Idle Days on the Beta Management Settings page. |
Suspended | Email delivery and social sharing via this user's referral link is disabled and and any existing Shares or Referrals are not counted. Note: A user will automatically be Suspended if any email to them results in a hard bounce. A hard bounce means that the email address does not exist and, in most cases, represents a fraudulent form submission. If a user is suspended in error you can unsuspend them from their profile page. |
Note: Only users in the applied
status are on the waiting list. Once you've invited
them or set them to active
, they are pulled off of the waiting list.
How can users change status?
From Status | To Status |
---|---|
Imported | Applied |
Unconfirmed | Applied |
Imported / Applied / Rejected | Invited |
Imported / Applied / Invited | Rejected |
Imported / Applied / Invited / Rejected | Active |
Imported / Unconfirmed / Applied / Invited / Rejected / Active | Suspended |
Statuses for General Campaigns
When running a general referral marketing campaign (not a pre-launch campaign) the user flows through fewer statuses.
Imported | You have imported this user. |
Unconfirmed | This status only exists if you have enabled Double Opt-in Confirmation for your project. If so, this status reflects that this user has signed up, but has not yet clicked the opt-in confirmation link sent via email. |
Applied | This user has joined your campaign. If you have enabled Double Opt-in Confirmation for your project, this status reflects that this user has opted in. |
Suspended | Email delivery and social sharing via this user's referral link is disabled and and any existing Shares or Referrals are not counted. Note: A user will automatically be Suspended if any email to them results in a hard bounce. A hard bounce means that the email address does not exist and, in most cases, represents a fraudulent form submission. If a user is suspended in error you can unsuspend them from their profile page. |
How can users change status?
From Status | To Status |
---|---|
Imported | Applied |
Unconfirmed | Applied |
Imported / Unconfirmed / Applied | Suspended |